ShebaLink SMART HEALTHCARE, CONNECTED

ShebaLink (সেবালিঙ্ক)

National e-health Platform for Bangladesh

Connecting patients, doctors, community clinics, diagnostic labs, and healthcare facilities into a single digital healthcare ecosystem.

App Experience

ShebaLink app screens

The Healthcare Challenge

Rural Access Gap

Rural patients in Bangladesh often face arduous journeys, long waiting hours, and high travel costs just to access basic medical consultations.

Doctor Shortage

Urban concentration of physicians leaves rural communities underserved.

Lost Records

Paper prescriptions and fragmented medical history reduce continuity of care.

Chronic Disease Burden

Diabetes, hypertension and heart disease require continuous monitoring.

How ShebaLink Works

Register
Find Doctor
Book Appointment
Video / Audio Consultation
Digital Prescription
Lab Tests
Upload Reports
Follow-up Care

Patient Journey

1. Digital Health Card

Health ID, vitals, allergies, chronic diseases, emergency contacts and family profiles.

2. Doctor Discovery

Search doctors by specialty, district, rating, language and availability.

3. Teleconsultation

Low-bandwidth video, audio fallback and in-app chat.

4. Digital Prescription

Doctor issues signed prescription with dosage, diagnosis and follow-up instructions.

5. Medical Records

All consultations, prescriptions and reports stored securely.

6. Continuous Monitoring

Medication reminders, chronic disease tracking and follow-up scheduling.

Major Features

Digital Health Card

Maintain a unified profile linked to your National ID, securely storing vital statistics, medical history, and lab reports in one place.

Appointments

Instant consultations, scheduled visits, reminders and queue management.

Digital Prescriptions

Receive secure, digital prescriptions instantly from specialists, ready to be safely shared with local pharmacies or printed.

Medical History

Timeline view of consultations, diagnoses and treatments.

Community Clinics

Telehealth-enabled rural clinics connected to specialists nationwide.

Traditional Care vs. ShebaLink

Factor Physical Travel (Traditional) ShebaLink App
Travel Time 1 - 5 Hours (High burden for rural patients) 0 Minutes (Access care from home or local clinic)
Waiting Time 1 - 3 Hours in crowded, uncomfortable clinics Minimal (Scheduled slots & instant alerts)
Specialist Access Limited heavily by geographic location Nationwide access to top-rated specialists
Record Keeping Paper-based, fragmented, and easily lost Cloud-based, unified Digital Health Card
Overall Cost Consultation fee + High travel & missed work costs Cost-effective (Only consultation fee)

Impact on Rural Bangladesh

Long-Term Healthcare Transformation Potential

The ultimate measure of this platform is not consultation volumes or app downloads. It is whether, in ten years, a child born in Barguna has the same chance of surviving its first year as a child born in Dhanmondi. It is whether the gap in life expectancy between Bangladesh's richest and poorest districts narrows. It is whether the word 'specialist' stops being a term that rural families associate with an expensive, distant journey, and starts being a person their family has met — if only through a screen.

Structural Transformation of Rural Healthcare: Over time, the platform reshapes what is possible within the existing government healthcare infrastructure. Community Clinics that were once simple dispensaries become genuine primary care facilities with specialist backup. UHC physicians gain access to consultant opinions they previously had no mechanism to obtain. District Hospital specialists extend their clinical impact from hundreds of patients per year to tens of thousands. The platform does not change the number of doctors in Bangladesh — but it radically changes the number of patients each doctor can effectively serve.

National Health Intelligence: As the platform scales to millions of users, the anonymized health data it generates becomes a national asset of extraordinary policy value. For the first time, DGHS will have near-real-time visibility into disease prevalence by district, demographic, and season. The system will identify emerging infection clusters before they become outbreaks, measure the impact of public health campaigns, and provide an evidence base for healthcare resource allocation that is orders of magnitude richer than the annual BDHS survey. Bangladesh can become a global model for data-driven public health governance in a low-income country.

ShebaLink acts as a digital bridge between patients, doctors, community clinics, diagnostic laboratories, district hospitals and government healthcare systems. The platform creates a scalable healthcare network capable of delivering quality healthcare to every citizen regardless of geography.